Follow

Spotify account won't verify in CasaTunes Setup

Problem

The credentials are correct, but the Spotify account won't verify in CasaTunes Setup.

01.PNG

 

Solution

1. Stop the CasaTunes service by opening CasaTunes Setup and clicking "Stop CasaTunes" in the top right corner. Close the browser.

2. Open File Explorer, click on Network, and click on CASASERVER.

3. Open the CasaData directory and delete the Spotify folder. This clears the cache for Spotify.

4. Open CasaTunes Setup again and click "Start CasaTunes Now" to restart the service.

5. Try to verify the Spotify account again.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

2 Comments

Date Votes
  • 0
    Avatar
    Pat

    I'm stuck on steps 2 and 3. When I click on CASASERVER, nothing happens. Where is the CasaData directory?

  • 0
    Avatar
    dmkrall1990

    I am not quite sure how to log into Casa tunes to complete this update

Please sign in to leave a comment.